Back to GO! Trade

Privacy Policy

At GO! Trade ("we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit and use go-trade.trade. Please read this policy carefully. By using our platform, you consent to the practices described herein.

1. Information We Collect

We collect the following categories of information when you use GO! Trade:

Account Information

• Username / Trader Display Name — chosen by you at registration, displayed publicly on your listings.
• Email Address — used for account verification, security notices, and optional platform updates.
• Public Trade URLs — your optional Discord, Messenger, or other contact links, displayed on your listings to facilitate trades.
• Avatar Image — an optional profile photo you choose to upload.

Listing and Trading Data

When you post a listing, we store item descriptions, uploaded images, trade preferences, and associated metadata (timestamps, game category).

Automatically Collected Data

When you visit our site, we automatically collect certain technical information, including:

• IP address (anonymized for analytics)
• Browser type and version
• Pages visited and time on site
• Referring website
• Device type (desktop, mobile, tablet)

This data is used solely to improve site performance and understand general usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To create, verify, and maintain your user account
• To display your listings and facilitate connections with other traders
• To send you important security and account-related notifications
• To detect, prevent, and address fraud, scams, and policy violations
• To analyze platform usage and improve our services
• To serve relevant advertisements through Google AdSense
• To comply with applicable legal obligations

We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.

3. Cookies and Tracking Technologies

GO! Trade uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help us provide a better experience.

Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These maintain your login session and security state. They cannot be disabled.
• Preference Cookies: Remember your settings (e.g., selected game filter, display preferences).
• Analytics Cookies: Help us understand how visitors use our site so we can improve it. Data is aggregated and anonymized.
• Advertising Cookies: Used by our advertising partner Google AdSense to serve relevant ads (see Section 4).

You can control non-essential cookies through your browser settings. Note that disabling certain cookies may affect site functionality.

4. Third-Party Advertising — Google AdSense

GO! Trade uses Google AdSense to display advertisements on our platform. Google AdSense is operated by Google LLC (or Google Ireland Limited for users in the EEA/UK).

Google AdSense may use cookies, web beacons, and similar technologies to:

• Serve ads based on your interests and browsing behavior across the web
• Measure ad performance and effectiveness
• Limit the number of times you see a particular ad

Google's collection and use of your data for advertising purposes is governed by Google's Privacy Policy. You can opt out of personalized advertising at any time by visiting Google's Ads Settings or by using the NAI opt-out tool.

GO! Trade complies with Google AdSense program policies, including restrictions on content and data use.

5. How We Share Your Information

We do not sell, rent, or lease your personal information to third parties. We may share limited data in the following circumstances:

• Publicly on your listings: Your trader display name, avatar, and any contact URLs you add (Discord, Messenger) are visible to other users to facilitate trades.
• Service providers: We work with trusted vendors who assist in operating our platform (e.g., hosting, database services). These providers are contractually bound to protect your data.
• Advertising partners: As described in Section 4, Google AdSense receives data to serve ads.
• Legal requirements: We may disclose information if required by law, court order, or government authority, or to protect the rights and safety of users.

6. Data Security

We implement industry-standard technical and organizational security measures to protect your personal information, including:

• HTTPS/TLS encryption for all data transmitted to and from our platform
• Passwords stored as secure hashes (never in plain text)
• Regular security reviews and server monitoring
• Access controls limiting who can access user data internally

However, no method of internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. In the event of a data breach that poses a high risk to your rights, we will notify affected users as required by applicable law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Identity verification may be required before processing your request.

8. GDPR Compliance (EU/EEA Users)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR). Our legal bases for processing personal data include:

• Contract performance: Processing necessary to provide the trading platform services you have requested.
• Legitimate interests: Improving our platform, preventing fraud, and ensuring platform security.
• Consent: For advertising cookies and non-essential data processing, we rely on your consent, which you may withdraw at any time.
• Legal obligation: Compliance with applicable laws.

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your data lawfully.

9. CCPA Compliance (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• Right to Know: You may request disclosure of the categories and specific pieces of personal information we have collected about you in the past 12 months.
• Right to Delete: You may request deletion of personal information we have collected, subject to certain exceptions.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
• Do Not Sell My Personal Information: We do not sell personal information. However, sharing data with advertising partners like Google AdSense may qualify as a "sale" under CCPA. You may opt out by adjusting your cookie settings or contacting us.

10. Children's Privacy

GO! Trade is not directed to children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will delete it promptly. If you believe a child has submitted information to our platform, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users by email or via a prominent notice on our website. Your continued use of GO! Trade after such changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

• Email: [email protected]
• Contact Form: go-trade.trade/contact